January 8, 2020  by  Jeff N.
Our 24/7/365 support desk support.westnic.net has been moved to new and improved Helpdesk: https://helpdesk.westnic.net/hc/en-us There you can now send tickets via Web, Mobile or Twitter. Please register for new support account.
  March 8, 2019  by  Jeff N.
We are excited to announce that we now accept Visa, Mastercard, American Express, Discover, and Diners Club payments from customers worldwide using Stripe Platform.
  March 1, 2018  by  Jeff N.
Welcome to our new and improved billing control panel! From within, you can easily view and pay your invoices, request assistance with any accounting problems you may encounter, maintain your billing information, resend your welcome E-mail and so much more! If you wish to access our 24/7/365 support desk, please click here: https://helpdesk.westnic.net/hc/en-us

You can reach WestNIC billing department from 10 AM to 6 PM EST: 1-212-671-1942, Monday - Friday. If you need to send a fax, please use: 1-212-202-5398. The fastest way to resolve any issue, including billing - 24/7/365 live support desk: https://support.westnic.net

If you pay annually (once per year or once per two years), you may setup manual billing (money order or bank check). Please contact Billing Department via https://support.westnic.net

Please make your cashier's cheque or money order payable to: MEGA DISCOUNTER INC then send it to:

Mega Discounter Inc
PO Box 755
450 Lexington Ave. Fl 2, 
New York, NY 10163

Please notify us after you mailed your check or money order: https://support.westnic.net

Unfortunately, we do not accept Western Union, but you can always pay with Western Union Money Order. It's cheap (in most places cost $2) and convenient. We accept Western Union Money Orders for annual payments only (if you pay once per year or once per 2 years).

Please make your Western Union Money Order payable to "MEGA DISCOUNTER INC" then send to:

Mega Discounter Inc
PO Box 755
450 Lexington Ave. Fl 2, 
New York, NY 10163

Yes, we do accept PayPal. If you wish to pay invoice manually by sending funds directly from your PayPal account, please send it to: paypal {at} megadiscounter.com. Please mention invoice number or your domain name.

We accept Visa, Mastercard, American Express, Discover and Diners Club. Prepaid cards are also being accepted.

Absolutely, we do accept bank payments or "echecks" - one time and recurring via secured STRIPE terminal. Please send support desk ticket (https://support.westnic.net) with: 

ABA Routing Number:
Account Number:
Bank Name:
Name on Bank Account:
Bank Account Type: (business, personal or savings)
Invoice #:
Full billing address:

Thank you!

Shared and premium reseller hosting accounts are being setup within 60 minutes or less. Please note that we normally call card holder or Paypal account holder to confirm order over the phone. If you didn't receive phone call from us and wish to expedite order, please call: 1-212-671-1942 from 10 AM to 6 PM EST, Monday - Friday.

New customers receive welcome email (subject "Welcome to WestNIC!") which contain the following:

- customer number and server ID (hostname of the server);
- username and password to cPanel/WHM
- IPs and DNS

Please save this email in safe place, ideally, on flash card. Do not store server passwords in the browser or online. If you lose welcome email, please submit support ticket to https://support.westnic.net. We'll need the following:

- domain name and username to cPanel/WHM
- last 6 digits of credit card number on file or Paypal transaction ID

New welcome email will be sent to billing contact.

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